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Q. I have to do a repair around a jetted tub set in 12" travertine tile landing. All the tiles are set in grout. Is there a way to dissolve the grout & save the tiles? Thanks, Tom--A. Hi Tom, There is a risk factor involved with this task. Of... Read More

Q. What product of yours will enhance and remove yellow urine stains around toilet...without...having a professional come in? A. This is a question we get quite a bit... well, except for the how to enhance urine stains part. By the way, we don't... Read More

How to Select Your Granite CountertopsEssential questions to ask your stone fabricator  When people are planning on getting new natural stone countertops and ask me what the most important things they will need to know about stone care, I... Read More

Q. We recently bought a polished marble top bar for our rec room. My daughter had some friends over and the glasses (probably had soda in them) they placed on top of the marble left ring marks on the marble. Obviously the marble has not been sealed,... Read More

Q. Should I use a brush on my travertine shower floor and sides to get it clean? What kind of cleaner? A. Using a brush along with any cleaner will generally yield better results. MB-1 should be used for general light duty cleaning. For heavy duty... Read More

Q. I have Italian Marble in my foyer and my daughter spilled orange juice on it and etched it. Can it be fixed or does it need to be replaced? A. In most cases, light etching can be fixed by using a marble polishing powder or compound and following... Read More

Q. I have a ring stain from a cleaning solvent can on my marble vanity. Is there a way to remove the ring and replace the shine? I have experience and the tools for sanding, painting, and buffing cars. I was going to try buffing it like car paint but... Read More

Q. Where can I find information about caring for my stone? A. You can always count on SurpHaces.com to be a source for information on caring for your marble, travertine, granite, onyx, limestone and other natural stone. You may also want to download... Read More

Q. How do I create a poultice to remove stains? I know that to remove stains from my granite countertops that I need to make a poultice, but how do I do it?A. Here is how you do it:First, understand what a poultice is. It is simply a chemical or... Read More

If you apply a silicone impregnator to the back of a tile before setting, this may cause a bonding problem. Since most setting mortars are water based they will want to repel the water. Use an epoxy-type setting material. TIP: Before setting any... Read More